Shipping Policy
Total delivery time is made up of processing time and shipping time.
Processing Time
We typically take 2–5 business days to prepare your products before shipping. However, some items may take 7–10 business days to process due to stock availability limitations.
Pre–Sale Items:
For items listed for pre-sale, please refer to the shipping date specified on the individual product page.
Shipping Time
Standard Shipping: Orders typically arrive within 8-15 business days. Deliveries to remote areas may take longer.
Expedited Shipping: Orders generally arrive within 5-8 business days. Deliveries to remote areas may take longer.
US Domestic Shipping: Most US deliveries are completed within 3–8 business days. Deliveries to remote areas may take longer. Please note that US Domestic Shipping is only available for products marked [US WAREHOUSE].
Our system will send you an email notification once your parcel has been dispatched.
We strive to ship all items in an order together whenever possible. However, we may choose to split your order into multiple packages to ensure that you get your items faster. In such cases, you will receive a separate tracking number for each package. Rest assured that even if we send your order in multiple packages, you will not be charged more than the shipping cost you were given during checkout.
If you encounter any issues with your package(s), please contact us within 180 days of making your purchase. We will respond to your inquiry within 1 business day. Please note that requests made after the allotted time frame may not be accommodated.
| Zone | Shipping Method | Processing Time | Delivery Time | Orders | Kilograms | Shipping Fee |
|---|---|---|---|---|---|---|
| Global | Standard | 2-5 Business Days | 10-15 Business Days | No limit | No limit | $5.99 |
| United States | Standard | 2-5 Business Days | 10-15 Business Days | No limit | No limit | $5.99 |
| United States | Expedited | 2-5 Business Days | 5-8 Bussiness Day | No limit | No limit | $25.99 |
| United States (*Only For US WAREHOUSE products) | Domestic | 2-5 Business Days | 3-8 Bussiness Day | No limit | No limit | $9.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0-0.5kg | $7.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0.5kg-1kg | $9.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1kg-1.5kg | $12.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1.5kg-2kg | $15.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2kg-2.5kg | $18.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2.5kg-3kg | $21.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 3kg-3.5kg | $25.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 3.5-4kg | $27.99 |
| Hawaii, Puerto Rico, Alaska (United States) | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 4kg and up | $32.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0-0.5kg | $12.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0.5kg-1kg | $19.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1kg-1.5kg | $28.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1.5kg-2kg | $36.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2kg-2.5kg | $44.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2.5kg-3kg | $52.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 3kg-3.5kg | $60.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 3.5-4kg | $68.99 |
| Peru, Chile | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 4kg and up | $76.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0-0.5kg | $24.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 0.5kg-1kg | $33.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1kg-1.5kg | $43.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 1.5kg-2kg | $53.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2kg-2.5kg | $68.99 |
| Greenland, Faroe Islands | Standard | 2-5 Business Days | 10-15 Business Days | No limit | 2.5kg-3kg | $78.99 |